Good staff and good customer service.
I’ve been using the guys at Pro-Aire for a long time and the service has always been fantastic. I had to get a new unit installed, they came out and had the job finished before noon at a great price. They will continue to have my business for a long time!
My a/c suddenly stopped cooling my house properly Sunday night around 8 pm (the night before Memorial Day). I was in a panic because I knew the next day would be a holiday and it would also be 100 degrees once again. I dreaded facing the day without a/c since I had called a few other places and found out they were all booked until Tuesday. After reading a couple of reviews, I called Pro-Aire around 6 am Memorial Day morning. I was told a technician would call me back within the hour and he did. Then I got another call and made arrangements for someone to come out around 9 am. That someone arrived just before 9 and turned out to be the owner Frank Tanner. They were so booked he had to take some service calls himself as well. Fortunately, it turned out to just be the capacitor and Mr. Tanner had a new one on hand to replace my bad one. In less than 30 minutes he had my a/c working perfectly and my house was cool within minutes. He explained what the capacitor did and why I needed it, completed the job, and went on his way. YES there was an after-hours/emergency fee and that was made clear on all 3 phone calls with the company, but the part was reasonably priced. I felt the service was affordable and extremely worth it considering I could’ve spent the holiday miserable in a hothouse. Pro-Aire provided friendly, fast, and thorough service. I will definitely make them my first call should I run into problems in the future.
When my air conditioner failed, and on referral from my daughter, I called Pro-Aire in Warner Robins to come to check out the system. Their tech arrived within an hour of my call and had my system up and running within thirty minutes. I could not be more pleased with my entire experience with Pro-Aire. From the initial call to their technical expertise, this was a five star experience!
I want to thank Mr. Frank Tanner for coming to my home and giving me an estimate on moving my Air Conditioner Unit to the rear of my beautiful home. Mr. Tanner is a very Professional Business Man and I appreciate that for him very much! I also want to thank Mr. Thomas for coming to home my home on November 3, 2021, to physically move my Air Conditioner Unit to the rear of my home. Mr. Thomas was on time and he immediately began to set up his equipment to start the project. I asked Mr. Thomas questions during the process and Mr. Thomas was very Professional and knowledgeable in his field of work to answer my questions. I really learned some important information about Mr. Thomas. Mr. Tanner, Mr. Thomas, and his Staff, I am very thankful for your Business to service me. You all are very friendly people. Thank you so much!!!
I have dealt with these people for two decades. They are consistently professional and a pleasure to work with.
Timely, courteous, professional! Highly recommend!
I recently called Pro-Aire LLC, a Warner Robins based company for a commercial application that required replacing and installing four (4) units. I was given a reasonable quote and compared it to another company. We contracted with Pro-Aire for the job. Wow! What a professional staff and the work was completed in a very timely manner. The associates cleaned up at the end of each day and left our facility presentable. I appreciate their professionalism and efficiency. Pro-Aire is now our service company for our remaining A/C units. Thanks, Pro-Aire for winning our confidence
This company is fantastic. They were fast, courteous, and knowledgeable. Everything you want in an air conditioning company. Kudos to Frank and his crew! #Stanology #WarnerRobins